New Republic Customers – City of Fishers

Action Items – as of 11/19/24

Late December: Watch for pickup schedules to be announced.
Week of Jan. 6: Leave Waste Management bins by the curb after your Waste Management trash collection day for pick up.

Key Dates

Weeks of Dec. 30 & Jan. 6: Bin delivery to new Republic customers (1 trash & 1 recycling bin)
Week of Jan. 6: Waste Management final trash pickup and bin collection *Please leave bins out after date of service for pick up.
Week of Jan. 10: Waste Management’s final day of service for single-family residential
Week of Jan. 13: Republic citywide residential service begins

Final Week of Service for WM Customers: Week of January 6, 2025

Waste Management will collect all Waste Management bins from existing customers the week of January 6, 2025, after your final trash pickup.
Please leave your bins by the curb following your last Waste Management trash collection day on the week of January 6th.
Waste Management’s last day of service in Fishers will be January 10, 2025.

Current WM Account & Billing

NO action needs to be taken by existing WM customers to cancel service. WM will deactivate existing accounts (including HOA accounts) prior to the Republic’s service start date. Cancellation fees and bin pickup fees will not be issued by WM. WM will be sending out information to existing single family residential customers, confirming this transition.

Bins & Bin Modification Requests

WM customers will receive 1 waste bin and 1 recycle bin for the start of service. Following service start date, residents may request additional bins. Three (3) total bins are included in city contract at no additional cost to the resident. Bin requests beyond the 3 included in the contract are available at additional cost to resident.

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Current Republic Customers

Fishers Utilities

If there is an extended delay in pickup, please reach out to utilities@fishers.in.us.

Waste Management Customers Communication

Request for Service Hold

If you are absent from your residence for 8 weeks or longer, you may request a trash service hold. Fill out a form to pause service at your address.

FAQs

What services are included in the city contract?

-Weekly collection of solid waste and yard waste

-Bi-weekly curbside recycling
-Two 96-gallon (standard) containers for solid waste
– While 3 total bins are included in the trash contract, Republic’s initial priority is to ensure every resident has at least 1 trash and 1 recycle bin for the first day of service. Additional bins or bin modification may be requested through Republic after service begins.
– A 65-gallon option will be provided upon request
– Extra trash bag stickers will be available for residents to purchase- $25 large bulk or heavy items can be collected by appointment, directly purchased through Republic

-One 96-gallon container for recycling
-Acceptable items: cardboard, newspaper, any paper products, aluminum and metal cans, plastic bottles/containers/jugs, glass bottles.

-Leaf & landscaping waste pick up in April & November
-20 extra bags or bundles/house/week of landscape waste)

-Special Needs Service
-For residents who are physically unable to walk their bins to the curb)

-Holiday Pickup
When a major Holiday (New Year’s Day, Memorial Day, 4th of July, Labor Day, Thanksgiving, and Christmas) fall on a weekday, collection routes will be delayed for one day for the remainder of week.

Can I modify my bin selections or request more bins?

Following the service start date, you will be able to request more bins for your household, on Republic’s website or on the phone with Republic. More information will be coming on the process for requesting bins.

3 bins are included in the city contract, however for day #1 of service, Republic’s priority is to ensure every resident at least has 1 recycle and 1 waste bin, so that all residents may utilize the baseline services of trash and recycling on day #1.

Residents may also modify bin selection, in terms of size and number of recycling bins (i.e. you may select a 65 gal. totes or 2 recycle & 1 waste bin) These customizations are included, as long as the total bin count is 3 or below, which is included in the contract.

Who will manage billing for the trash service?

The City of Fishers will manage billing for the trash service. The monthly trash rate will be included on residents’ monthly utility bill for sanitary sewer. If you are not a sanitary sewer customer, you will begin receiving a trash bill monthly.

What is the cost of these services?

The cost per household in 2025 is $16.39 per month. According to the public survey conducted last year, this rate is lower than what 85% of residents currently pay for services. 70% of Fishers residents indicated they pay more than $21 per month for trash collection; 22% indicated they paid between $31 and $40 per month; and 24% indicated they pay more than $41 per month for trash and recycling services.

A full 10-year breakdown is below:
Year 1 – $16.39
Year 2 -$17.33
Year 3 – $18.32
Year 4 – $19.38
Year 5 – $20.51
Year 6 – $21.72
Year 7 – $23.00
Year 8 – $24.36
Year 9 – $25.82
Year 10 – $26.89

Does this include unincorporated portions of Fishers?

No, this will only include incorporated portions of the city. Use Map Fishers to find out if your property is located within Fishers city limits. Properties shown in green are inside City limits (incorporated) those shown in gray are currently outside of city limits (unincorporated). All incorporated areas of Fishers are currently included in the contract.

Should I cancel my existing service?

NO action needs to be taken for Republic or WM customers to cancel service or transition your account. Both providers have indicated they will manage the transition and deactivation of accounts. Click here for a message from WM.

I pay for trash services through my HOA dues, how will my dues be impacted by this change?

Since each HOA operates independently, we recommend discussing any potential changes to your dues with your HOA board members. They will be able to address how dues may be adjusted to reflect the shift in how trash fees are paid.

Do I have to create an account with Republic?

No. Residents are not required to create a Republic account, however it is encouraged. Bin requests, modification, and bulk item pickup can be requested as a “guest” on Republic’s website by utilizing your address. If you choose to create an account, you can do that through Republic’s website with an email, starting on January 13th. An account will allow you to see request history and manage payment for bulk pickup or monthly charges for additional bins, not included in the city contract.

FISHERS CITYWIDE TRASH SERVICES