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The City of Fishers respects the privacy of its Users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit the City’s Smart Pass website including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”). Please read this Privacy Policy carefully. IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT ACCESS THE SITE.  

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Revised” date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Site, and you waive the right to receive specific notice of each such change or modification. You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Site after the date such revised Privacy Policy is posted.  

The City of Fishers respects the privacy of its Users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit the City’s Smart Pass website including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”). Please read this Privacy Policy carefully. IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT ACCESS THE SITE.  

Privacy Policy

Changes to This Privacy Policy

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Revised” date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Site, and you waive the right to receive specific notice of each such change or modification. You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Site after the date such revised Privacy Policy is posted.  

Personal Identification Information

We may gather personal details such as your name, phone number, and/or email address when you engage with our site. This can occur when you register, fill out forms, subscribe to our newsletter, participate in a survey, or use other resources we provide. Submitting this data is always voluntary, and you can choose to visit our site anonymously. However, opting out of sharing certain details may limit your ability to use specific site features.

Non-Personal Identification Information

We may also collect non-personal data whenever you interact with our site. This might include information about your browser, computer operating system, internet service provider, and other technical details that help us improve your overall experience.

Web Browser Cookies

Our site may use “cookies” to enhance User experience. Cookies are files placed on your device for record-keeping and sometimes for tracking information about you. You can adjust your browser settings to refuse cookies or to alert you when they are being sent. Please note that some features of the site may not function properly if cookies are disabled.

Google Analytics

We utilize Google Analytics, a tool provided by Google Inc. (“Google”), to analyze how Users interact with our site. Google may use collected data—such as cookies and usage data—to monitor site activity and tailor ads within its advertising network. Our site also uses Google’s Interest-based advertising or third-party demographic and interest data, helping us better understand our audience and improve our services.

How We Use Collected Information

We may use the information we collect to respond to inquiries, improve our site, and send periodic emails or text messages. You can unsubscribe from future communications at any time by following the instructions included in each message.

How We Protect Your Information

We implement security measures to help protect against unauthorized access, alteration, disclosure, or destruction of any personal data, including usernames, passwords, and transactional information.

Sharing Your Personal Information

We do not sell, trade, or rent Users’ personal identification details to others. We may share aggregated demographic data, which does not include personal identifiers, with trusted affiliates or business partners. We may also use third-party service providers for tasks such as sending newsletters or conducting surveys, but only with your permission.

Third-Party Websites

Our site may link to websites of sponsors, advertisers, or partners whose policies differ from ours. We are not responsible for the practices of these external sites. Any interaction with them is governed by their respective privacy policies and terms of use.

Your Acceptance of These Terms

By using this site, you acknowledge your acceptance of this policy. If you do not agree, please discontinue use immediately. Continued use following any changes constitutes acceptance of those updates.

Messaging Terms & Conditions for City of Fishers

Overview

By subscribing to our messaging service, you consent to receive recurring automated promotional and informational text messages from  City of Fishers. These messages may be sent using an automated system to the mobile number you provide during signup or any other number you designate.

Message frequency may vary, and additional texts could be sent based on your interactions with City of Fishers. We reserve the right to adjust the number of messages sent at any time, including increasing or decreasing the volume. Additionally,  City of Fishers may modify the short code, phone number, or sender ID used to send messages.

Standard message and data rates may apply. For details about your messaging or data plan, please contact your mobile carrier. Carriers are not responsible for delayed or undelivered messages. Your agreement to receive messages is not a condition for purchasing any goods or services.

Carrier Information

Mobile carriers are not liable for the delivery or timing of messages.

How to Unsubscribe

To stop receiving messages, reply with “STOP” to any message. Upon unsubscribing, you will receive a confirmation message, and no further messages will be sent. If you later decide to rejoin, simply text “UNSTOP” to resume receiving messages from  City of Fishers.

Support Information

For assistance or support, visit our website at fishersin.gov. Alternatively, you can text “HELP” at any time to receive guidance on how to unsubscribe or find other support options. If we include links in our messages, they may also direct you to unsubscribe instructions or additional company information.

Privacy Policy

For information about how your data is collected, used, and protected, please review our Privacy Policy at fishersin.gov/privacy-policy

Updates to Messaging Terms

 City of Fishers reserves the right to change or discontinue this messaging program at any time. Updates to these Terms & Conditions may also occur without prior notice. Any changes will take effect immediately upon being posted. If you do not agree to the revised terms, you should cancel your subscription to the messaging service. Continued use of the service implies acceptance of the updated terms.