Fishers is dedicated to being accessible and welcoming for all.

The city prioritizes safe, accessible infrastructure and is committed to continuous improvement through public engagement and awareness efforts.

The City of Fishers welcomes the opportunity to serve guests with disabilities to enjoy all City of Fishers’ facilities, events, and services. For assistance and information on accessibility, contact Customer Service at 317-595-3111.

Request Event Accommodations

Fishers is committed to ensuring equal participation for people with disabilities in all programs, services, and activities. If you need support or modifications to participate fully, please reach out to Kelly Lewark by email or call 317-595-3487 at least 48 hours before the event.

Fishers Advisory Committee on Disability

The Fishers Advisory Committee on Disability (FACD) was established in 2017 to be the community voice for disability awareness.

October Disability Employment Awareness Month

Join the Fishers Advisory Committee on Disability for the Interview and Resume Workshop: Preparing for Your Next Employment Opportunity on Friday, October 25 from 9 – 11 a.m. at Grace Church (12450 Olio Road). This is an open house-style event, so stop in any time. Registration is not required, but requested to help us plan. Register here.

Objectives:

• Practice your interview skills and review your resume before your next job application or job fair.
• Talk with job coaches and professionals to brainstorm about job opportunities.
• Learn about VR and see where it takes you!

For more info, email Chrissy Pogue or Michelle Steltz.

Accessibility in Fishers

Transportation

Hamilton County Express: Operated by Janus Developmental Services, Inc. this affordable transit service offers convenient rides for both Janus program participants and the general public in Hamilton County.

Housing

SouthPointe Village: This 62-unit RealAmerica complex includes 13 units for individuals with developmental disabilities, with on-site support and education/training services from local nonprofits, fostering education, employment, and independent living. Learn more.

Sutton Crossing: Located at 131^st Street and Cumberland Road, Sutton Crossing features fully accessible sidewalks and green space, as well as privately owned condominiums with zero-level entry. Interior accessibility features vary by home. Learn more.

Lifelong Housing: Using Universal Design principles, a home can be built or updated to support changing needs and lifestyles at any age. This brochure lists optional Universal Design features potentially available for new or existing homes which are encouraged by the Fishers Planning & Zoning Department.

Public Safety

Smart 911

The City of Fishers utilizes Smart 911, a free information-sharing app, to view emergency information for all residents of the city, and importantly, our special needs members, allowing emergency responders the ability to have valuable information at our fingertips as we are en route to your emergency.

This system allows users to include additional information such as vehicle descriptions, medications, medical emergency contacts and proxies, home floor plans, and pet information. Smart911 is encrypted and secure and all personal information can only be accessed by first responders when an emergency event has been triggered with a call for assistance by the application user. With Smart911, you can provide 9-1-1 call takers and first responders with critical information you want them to know in any kind of emergency.

Parks Accessibility

Fishers Parks welcomes the opportunity to serve guests with disabilities to enjoy all of Fishers Parks’ facilities, events, and services. Assisted Listening Devices and Sensory Bags are available for checkout at Nickel Plate District Amphitheater (NPD AMP) events. For assistance and information on accessibility, contact Customer Service at 317-595-3150 or by email.

Accessibility Resources

See local and regional accessibility resources compiled by the Fishers Advisory Committee on Disability.

ADA Transition Plan

Fishers is undertaking an ADA Transition Plan to determine what right-of-way facilities require improvements to provide greater accessibility. Learn more about the plan by contacting Ross Hilleary, Assistant Director of Planning & Zoning, ADA Coordinator by email or at 317-588-1436.

ADA Notice

In accordance with the requirements of title II of the Americans with Disabilities Act of 1990 (“ADA”), the City of Fishers will not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs, or activities. 

Employment: City of Fishers does not discriminate on the basis of disability in its hiring or employment practices and complies with all regulations promulgated by the U.S. Equal Employment Opportunity Commission under title I of the ADA.

Effective Communication: [Name of public entity] will generally, upon request, provide appropriate aids and services leading to effective communication for qualified persons with disabilities so they can participate equally in [name of public entity’s] programs, services, and activities, including qualified sign language interpreters, documents in Braille, and other ways of making information and communications accessible to people who have speech, hearing, or vision impairments.

Modifications to Policies and Procedures: City of Fishers will make all reasonable modifications to policies and programs to ensure that people with disabilities have an equal opportunity to enjoy all of its programs, services, and activities.  For example, individuals with service animals are welcomed in City of Fishers offices, even where pets are generally prohibited.

Anyone who requires an auxiliary aid or service for effective communication, or a modification of policies or procedures to participate in a program, service, or activity of City of Fishers, should contact the office of Ross Hilleary, Assistant Director of Planning & Zoning/ADA Coordinator by email or at 317-588-1436 as soon as possible but no later than 48 hours before the scheduled event.

The ADA does not require the City of Fishers to take any action that would fundamentally alter the nature of its programs or services, or impose an undue financial or administrative burden. 

Complaints that a program, service, or activity of City of Fishers is not accessible to persons with disabilities should be directed to Ross Hilleary, Assistant Director of Planning & Zoning/ADA Coordinator by email or at 317-588-1436.

City of Fishers will not place a surcharge on a particular individual with a disability or any group of individuals with disabilities to cover the cost of providing auxiliary aids/services or reasonable modifications of policy, such as retrieving items from locations that are open to the public but are not accessible to persons who use wheelchairs.

The City of Fishers Grievance Procedure under The Americans with Disabilities Act

This Grievance Procedure is established to meet the requirements of the Americans with Disabilities Act of 1990 (“ADA”). It may be used by anyone who wishes to file a complaint alleging discrimination based on disability in the provision of services, activities, programs, or benefits by the City of Fishers. The City’s Personnel Policy governs employment-related complaints of disability discrimination.

The complaint should be in writing and contain information about the alleged discrimination such as name, address, phone number of complainant and location, date, and description of the problem. Alternative means of filing complaints, such as personal interviews or a tape recording of the complaint will be made available for persons with disabilities upon request.

The complaint should be submitted by the grievant and/or his/her designee as soon as possible but no later than 60 calendar days after the alleged violation via this form or by mail to:

Attn: Ross Hilleary, Assistant Director of Planning & Zoning
ADA Coordinator
Email Ross
317-588-1436