CITY OF FISHERS EMAIL TRANSITION

The City of Fishers is transitioning email address domains from @fishers.in.us to @fishersin.gov over the next several months. Correspondence received from either domain should be considered legitimate and valid. No interruption in communication is expected.

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Sewer Utility

Sewer Utility: Your Services 

Pay Your Bill

Start & Stop Requests

Report a Non-Emergency Repair

2026 Utility Update

The City of Fishers will consolidate separate sewer/trash and stormwater utility accounts into a single, combined utility account for 2026. The annual stormwater fee will now be billed monthly, along with sewer and trash fees, to simplify billing and make it easier for customers to manage their payments. Customers will see these changes on the February bill.

Pay Your Bill  

  • Mail: Send a check to Fishers Sewer Utility, P.O. BOX 94678, Cleveland, OH 44101 with your statement coupon. No fee. 
  • Phone: Dial 317-792-5026 to pay by credit card ($3.45 fee). 
  • Online: Log into your account to pay with credit card/e-check (fees: credit card rates are 3.25% / $2.50 minimum fee with no transaction cap, $1.95 for e-checks). 
  • EFT/ACH: No fee via your account. 
  • One-Time Card Payment: Log into your account (fee: credit card rates are 3.25% / $2.50 minimum fee with no transaction cap). 
  • Via Bank or Credit Union: Use your financial institution’s bill pay services. Check with your bank for potential fees and added processing time. 
  • In-Person: Pay cash at City Services Building, 3 Municipal Dr., Monday – Friday, 8:30 a.m. – 4:30 p.m., excluding holidays. 

 Billing Timeline

Residential:

  • Former HSE Utilities Customers: Bills sent monthly to property owners based on Hamilton County records. Updates from start-stop forms are applied before billing. Bills are mailed by mid-month. 
  • Existing Fishers Utilities Customers (Before 1/1/22): Monthly billing to property owners on county records, with start-stop changes applied before billing. Bills are mailed by mid-month. 

Commercial:

  • Former HSE Utilities Customers: Property owners are responsible for the monthly billing for sewer/FOG.
  • Existing Fishers Utilities Customers (Before 1/1/22): Property owners are billed monthly, with updates applied before billing cycles. Bills are mailed at the month’s start. 

Customer Service: Billing, Payment, or Account Questions

Sewer FAQ’s

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Stormwater Utility

Trash Utility

Customer Service