Stormwater Utility: Your Services

2026 Utility Update

The City of Fishers will consolidate separate sewer/trash and stormwater utility accounts into a single, combined utility account for 2026. The annual stormwater fee will now be billed monthly, along with sewer and trash fees, to simplify billing and make it easier for customers to manage their payments. Customers will see these changes on the February bill.

Pay Your Stormwater Bill

Mail: Send a check to Fishers Stormwater Utility, P.O. BOX 94678, Cleveland, OH 44101 with your statement coupon. No fee.
Phone: Dial 317-792-5026 to pay by credit card ($3.45 fee).
Online: Log into your account to pay with credit card/e-check (fees: credit card rates are 3.25% / $2.50 minimum fee with no transaction cap, $1.95 for e-checks).
EFT/ACH: No fee via your account.
One-Time Card Payment: Log into your account (fee: credit card rates are 3.25% / $2.50 minimum fee with no transaction cap).
Via Bank or Credit Union: Use your financial institution’s bill pay services. Check with your bank for potential fees and added processing time.
In-Person: Pay cash at City Services Building, 3 Municipal Dr., Monday – Friday, 8:30 a.m. – 4:30 p.m., excluding holidays.

Billing Timeline

Residential Annual Billing: Property owners are billed once a year, based on county records. Stormwater bills are mailed by the end of the first quarter. Note: Stormwater fees are separate from property taxes.

Commercial Quarterly Billing: Property owners are billed every quarter for stormwater services. Owners are responsible for payment, not tenants.

Customer Service: Billing, Payment, or Account Questions

Hours: Monday – Friday, 8:30 a.m. – 4:30 p.m. (excluding holidays)
Phone: 317-595-3140
Email Fishers Utilities

Learn more about Fishers Stormwater and Water Quality Division.

Stormwater Utility FAQs

Did you receive your Stormwater bill and have questions?

Until January 15, 2026, your stormwater account number is different than your sewer account number. Beginning January 15, 2026, they will be combined into a single account under your sewer account number. If you plan to pay online or through your bank, you MUST be sure to use your STORMWATER account numbers and PO Box address (listed on your bill) to ensure proper credit. Funds cannot be transferred between accounts. If using our payment portal, after logging in, you’ll need to click “LINK TO ACCOUNT” and input the account number and customer ID from your STORMWATER bill separately from your sewer account in the portal.

How do I find out if I am set up for ACH/EFT draft or autopay on my sewer bill?

Your Fishers Utilities bills will state if you are set up on ACH/EFT draft or autopay. Additionally, you can check this status for each of your accounts (sewer and stormwater) by logging in to our portal. It will note if you have ACH/EFT set up for each specific account.

What is stormwater?

The stormwater utility handles run-off water such as rain, watering systems, etc., to keep your yard and street from flooding. Learn more.

How is my stormwater fee calculated?

Single-family residential, condos, and unimproved lot stormwater utilities are calculated at a flat rate approved by the Indiana Utility Regulatory Commission (IURC). Commercial property stormwater rates are calculated based on stormwater engineer assessments.

What does my stormwater fee go toward?

Funds collected through the yearly stormwater bill are used for storm sewer improvements and maintenance, drainage, flood control projects and studies, street sweeping, water quality improvement projects, waterway cleanups, twice-annual city recycling days for hazardous waste materials, National Flood Insurance Program Management, construction project plan review and inspection, private drainage and water quality issue matching grants, the free rain barrel program, and citywide stormwater-related environmental compliance.

Why isn’t my stormwater paid through my property taxes/HOA/monthly sewer bill?

The stormwater bill isn’t a tax, but rather a utility service. In some communities, this is included in property tax bills or HOA fees, however, in Fishers, it is billed separately. Some common-area properties will receive a stormwater bill and will be paid through your HOA. The stormwater and sewer utilities are billed and recorded separately.

Why do I have to pay for stormwater service if I have a retention pond or a private drainage system?

Water runoff into the Fishers stormwater system occurs even with these additional stormwater management efforts.

Moving or changing your contact information?

Manage your stormwater account online at fishers.in.us/utilities or call 317-595-3140 for assistance in updating your account information. If you are moving, start-stop requests should be made online.

How can I receive bill assistance?

Local township offices can provide utility assistance. Please contact Fall Creek Township and Delaware Township for assistance.

Jump to another page in this section:

Stormwater Rates & Ordinance

Sewer Utility

Trash Utility

Customer Service

Stormwater Utility: Your Services

Pay Your Bill

Start & Stop Requests

Report a Non-Emergency Repair

2026 Utility Update

Pay Your Stormwater Bill

Billing Timeline

Customer Service: Billing, Payment, or Account Questions

Stormwater Utility FAQs

CITY OF FISHERS EMAIL TRANSITION

Stormwater Utility: Your Services

Pay Your Bill

Start & Stop Requests

Report a Non-Emergency Repair

2026 Utility Update

Pay Your Stormwater Bill

Billing Timeline

Sewer or Stormwater Emergency?

Call 317-773-1282 for 24/7 dispatch.

Customer Service: Billing, Payment, or Account Questions

Stormwater Utility FAQs