Your Services
Pay Your Sewer Bill
- Mail: Send a check to Fishers Sewer Utility, P.O. Box 426, Indianapolis, IN 46206 with your statement coupon. No fee.
- Phone: Dial 317-792-5026 to pay by credit card ($3.45 fee).
- Online: Log into your account to pay with credit card/e-check (fees: $2.95 for cards, $1.95 for e-checks).
- EFT/ACH: No fee via your account.
- One-Time Card Payment: Log into your account ($2.95 fee).
- Via Bank or Credit Union: Use your financial institution’s bill pay services. Check with your bank for potential fees and added processing time.
- In-Person: Pay cash at City Services Building, 3 Municipal Dr., Monday – Friday, 8:30 a.m. – 4:30 p.m., excluding holidays.
Billing Timeline
Residential:
- Former HSE Utilities Customers: Bills sent monthly to property owners (or tenants if occupied) based on Hamilton County records. Updates from start-stop forms are applied before billing. Bills are mailed by mid-month.
- Existing Fishers Utilities Customers (Before 1/1/22): Monthly billing to property owners on county records, with start-stop changes applied before billing. Bills are mailed by mid-month.
Commercial:
- Former HSE Utilities Customers: Monthly billing for sewer/FOG services goes to tenants; property owners are responsible for payment. Tenants should direct queries to owners.
- Existing Fishers Utilities Customers (Before 1/1/22): Property owners are billed monthly, with updates applied before billing cycles. Bills are mailed at the month’s start.
Sewer or Stormwater Emergency?
If you have a sewer or stormwater emergency like flooding or a dangerous backup, please call dispatch.
Call 317-773-1282 for 24/7 dispatch.
Customer Service: Billing, Payment, or Account Questions
- Hours: Monday – Friday, 8:30 a.m. – 4:30 p.m. (excluding holidays)
- Phone: 317-595-3140
- Email Fishers Utilities